Always ask the support rep for a verification code before allowing anyone claiming to be from RT to connect to your machine. You can verify this code directly from within RTPOS.
Once you have verified the technician above, or if you directly called RT for support, enter 6-digit code in the field below, then download and install the app to allow us to remote connect to your PC
RT² is committed to creating a great experience for you and your staff. Our technical support team is ready to answer any questions you may have from basic technical support to more complicated requests such as partner integrations or reporting. RT² is here to help you grow your retail business one step at a time.
You must have a BDI username & Password to access.
Visit this page from any Android device to download
Call our dedicated Support Staff at 248.817.8800 Ext. #1
Then enter the 6 digit code given to you by a Support Tech in the form below.
You must have an active account in order to access RTPOS
Fill in the appropriate info below to download